News for 'customer experience'

How FarmDidi Is Changing Lives

How FarmDidi Is Changing Lives

Rediff.com20 Sep 2024

Each bottle of pickle that leaves FarmDidi, headed to a consumer, has a little kahani behind it -- it's linked to the tale of a life, the life of a simple, striving village woman who created it, and that's what gives Manjari Sharma satisfaction and happiness.

Passenger finds worm in sandwich in IndiGo flight

Passenger finds worm in sandwich in IndiGo flight

Rediff.com30 Dec 2023

The woman passenger Kushboo Gupta shared on Instagram a short video of the worm in the sandwich onboard the flight.

5 Skill Lessons For YOU

5 Skill Lessons For YOU

Rediff.com15 Jul 2024

Communication skills, negotiation skills, social skills, etiquette, behavioural skills, etc, should be part of your learning. Develop confidence because that's the key to success, advises rediffGURU Archana Deshpande.

How Edtech Will Benefit Students in 2024

How Edtech Will Benefit Students in 2024

Rediff.com15 Jan 2024

Learning will become genuinely global as a result of immersive experiences. Edtech advances will increase engagement, enhance knowledge and dissolve geographical barriers, says Anant Bengani, director, Zell Education.

'2024 poll will be major event for mid/smallcaps'

'2024 poll will be major event for mid/smallcaps'

Rediff.com19 Dec 2023

'It will dictate the flow of funds into the index. We will maintain caution on mid/smallcaps.'

Amazon, Flipkart HQs get battle-ready: Draw up sales strategy in war rooms

Amazon, Flipkart HQs get battle-ready: Draw up sales strategy in war rooms

Rediff.com23 Sep 2022

E-commerce companies managed to beat the odds by adopting a flexible approach in terms of transforming their business models and leveraging emerging technologies. They had to constantly align their objectives with evolving customer needs. With companies hiring thousands of temporary workers, expanding to smaller cities, and launching new products, e-commerce giants gird up to celebrate the peak festival season without Covid restrictions after a three-year time-out.

Infosys partners with Microsoft to accelerate adoption of GenAI

Infosys partners with Microsoft to accelerate adoption of GenAI

Rediff.com27 Sep 2023

Infosys said on Tuesday it is collaborating with Microsoft to jointly develop industry solutions that leverage Infosys Topaz, Azure OpenAI Service and Azure Cognitive Services. Both organisations are bringing together their respective artificial intelligence (AI) capabilities to enhance enterprise functions with AI-enabled solutions across multiple industries. The integrated solutions are aimed at accelerating the rapid democratisation of data and intelligence that will help businesses increase productivity and drive new revenue growth.

Budget airlines: Share your experiences

Budget airlines: Share your experiences

Rediff.com1 Aug 2006

Have you travelled on a low-cost flight lately? Share your good and bad experiences about budget travel with us.

Action Packed Time For Two-Wheelers!

Action Packed Time For Two-Wheelers!

Rediff.com19 Aug 2024

The BSA Gold Star is launched....Ola Enters e-motorbikes Biz... Bajaj, TVS To Enter e2Ws Market...

Sonic branding makes for sound business, realise firms

Sonic branding makes for sound business, realise firms

Rediff.com7 Apr 2019

Companies are looking for an engaging hook, and sound is universally seen as a big emotional connector, finds Nikhat Hetavkar.

Walmart-owned PhonePe crosses 500 million lifetime registered users

Walmart-owned PhonePe crosses 500 million lifetime registered users

Rediff.com9 Nov 2023

Walmart-owned fintech firm PhonePe said it has crossed 500 million lifetime registered users on its platform. With this milestone, 1 in 3 Indians are now on PhonePe. The company said it is the first Indian internet company to have reached this scale globally. This milestone has been achieved in just over 7 years since the PhonePe UPI (Unified Payments Interface) payments launched in August 2016.

Mahindra launches VR augmented showrooms

Mahindra launches VR augmented showrooms

Rediff.com28 Jun 2019

Using VR headsets, customers can go on virtual tours on the automobiles, and operate almost all aspects of the XUV 500 and the Alturas G4 without even getting into the vehicle, reports Rajesh Karkera/Rediff.com

Delhi Police asks Uber to verify drivers before ride

Delhi Police asks Uber to verify drivers before ride

Rediff.com29 Nov 2022

The Delhi Police on Tuesday asked ride hailing firm Uber to verify past records of drivers before onboarding them and suggested that the company put a mechanism in the cab to check their alcohol consumption levels. While speaking at the safety feature launch event of Uber, Delhi Police additional commissioner Mahesh Chandra Bharadwaj said that drunken driving has been a major factor in case of rule violations. "If a driver is drunk then you should have some kind of mechanism to know that your driver is drunk. We test drunk and drive through the alcohol meter.

Tata Motors to set up separate sales network for EVs

Tata Motors to set up separate sales network for EVs

Rediff.com14 Sep 2023

Tata Motors plans to set up separate sales network for its electric passenger vehicles in current fiscal year as it looks to give differentiated experience to the buyers opting for the environment-friendly models, according to a top company official. The Mumbai-based auto major, which on Thursday introduced all-new versions of its Nexon EV and Nexon (internal combustion engine), said it will start experimenting with new outlets in some of the cities where EV volumes have gone up. "We'll have to separate them (sales outlets for EVs and ICE) given that we have different requirements of customers and also a growing portfolio (of EVs)" Tata Motors Passenger Vehicles managing director Shailesh Chandra told PTI in an interaction.

Reliance net falls 15%; plans to raise Rs 20,000 cr

Reliance net falls 15%; plans to raise Rs 20,000 cr

Rediff.com20 Jan 2023

Reliance Industries Ltd on Friday reported a 15 per cent drop in its net profit to Rs 15,792 crore for the third quarter, according to a company's stock exchange filing. The net profit of Rs 15,792 crore in October-December 2022 compares to Rs 18,549 crore a year back.

Is customer service your calling?

Is customer service your calling?

Rediff.com12 May 2005

Convergys India Services is recruiting Customer Care Officers.

'In KKR, I needed guidance but now I don't need it, now I dictate terms'

'In KKR, I needed guidance but now I don't need it, now I dictate terms'

Rediff.com23 Apr 2024

A reinforced skillsets and the ability to perfectly read the ebbs and flows of a match have made Kuldeep Yadav a tough customer, but back in 2019 the left-arm wrist spinner felt the need of a guiding force around him as his form went south while playing for Kolkata Knight Riders.

Tata Motors to supply 10,000 XPRES-T EVs

Tata Motors to supply 10,000 XPRES-T EVs

Rediff.com6 Jun 2022

Tata Motors on Monday said it has bagged an order for supply of 10,000 XPRES-T EV units from BluSmart Electric Mobility. The deployment of 10,000 units makes this the biggest ever EV fleet order in India, the auto major said in a statement. With deliveries starting soon, these vehicles are an addition to the 3,500 XPRES-T EV order, which was signed by both the companies in October last year, and will be used across the country for commuters, in turn helping minimise the carbon footprint.

Do you have call centre experience?

Do you have call centre experience?

Rediff.com2 May 2005

Epicentre is looking for Customer Relationship Associates and Senior Customer Relationship Associates.

Goa's 2nd airport a big boost for regional aviation

Goa's 2nd airport a big boost for regional aviation

Rediff.com19 Jan 2023

Goa's second airport began operations last week and if all goes according to plans, the state will be the base for a new regional airline, Fly91. Promoted by the ex-executive vice-president of now grounded Kingfisher Airlines, Manoj Chacko, and Fairfax India's former head, Harsha Raghavan, the airline will offer no-frills buy on board product and serve unconnected routes with two ATR 72 aircraft. An application for the initial no-objection clearance was filed with the civil aviation ministry last week.

Zomato tells BSE most Blinkit stores have reopened after wage protests

Zomato tells BSE most Blinkit stores have reopened after wage protests

Rediff.com20 Apr 2023

Food delivery firm Zomato Ltd said on Wednesday most stores of its grocery unit Blinkit had resumed operations after being shut following protests by delivery partners. "Over the last few days we have made changes in the delivery partner payout structure with respect to the Blinkit business to address the needs of delivery partners, improve customer experience and reduce cancellation/ order rejection frauds by few delivery partners in the system. "Such changes are done from time to time, as needed," said the company in a letter to the BSE.

Become a Customer Relationship Exec

Become a Customer Relationship Exec

Rediff.com9 Dec 2004

Imercius Technologies India Ltd is looking for Customer Relationship Executives.

India Inc making workplace more inclusive for persons with disabilities

India Inc making workplace more inclusive for persons with disabilities

Rediff.com4 Dec 2023

As the world celebrated International Day of Persons with Disabilities (PwD) on December 3, corporate India has kept up with efforts to make workplaces more inclusive and accessible. Organisations across sectors are taking initiatives such as equipping offices with practical work tools like Braille-friendly and voice-enabled lifts and screen readers. While inclusion has gained pace, only 11.3 per cent (or 3.4 million out of 30 million) Indians with disabilities have jobs.

'86% executives using AI to boost revenue'

'86% executives using AI to boost revenue'

Rediff.com16 May 2024

As many as 86 per cent of senior business executives have deployed artificial intelligence (AI) to enhance revenue streams or create new ones, said a report by Tata Consultancy Services (TCS) on Wednesday. As many as 69 per cent of businesses are more focused on using AI for innovation and increasing revenue than on improving productivity and optimising cost, said the 'TCS AI for Business Study'.

Customer service executives needed

Customer service executives needed

Rediff.com31 Aug 2006

Option One Mortgage is looking for Customer Service Executives for USA voice processes.

The movie theatre experience, post lockdown

The movie theatre experience, post lockdown

Rediff.com14 Jun 2020

Movie theatres may reopen around the second week of July.

Vi expects 5G rollout in 6-9 months after FPO

Vi expects 5G rollout in 6-9 months after FPO

Rediff.com15 Apr 2024

Ahead of its Rs 18,000 crore further public offer (FPO), Vodafone Idea on Monday said it expects to roll out 5G services in select pockets within 6-9 months of raising fresh capital. Its chief executive Akshaya Moondra said rollout of the modern 5G telecom services is one of the objectives of raising the capital from the public and once the funding comes, it will start work on the rollout. "With this round of funding, we believe we will be able to (come) back to participate in the industry growth which has not been possible," he said.

Brokerages want Digital Workforce

Brokerages want Digital Workforce

Rediff.com4 Sep 2021

'We need people who can position a product digitally and craft the journey for customers, by improving user interface and user experience.'

How Amazon plans to reach 500 million Indians

How Amazon plans to reach 500 million Indians

Rediff.com4 Sep 2018

According to industry studies, the Hindi Internet user base is likely to outgrow the English user base by 2021 and along with Marathi and Bengali users, will drive volume growth.

Startups call for swift measures to ensure robust safety

Startups call for swift measures to ensure robust safety

Rediff.com4 Mar 2024

The blast at The Rameshwaram Caf has caused distress and concern among the startup and information technology (IT) community, raising questions related to safety and security. Approximately 10 people were reportedly injured in a low-intensity bomb blast at The Rameshwaram Caf, a popular restaurant in Bengaluru's Brookfield. The surrounding area is a major hub for the Indian technology (tech) industry, housing many startups and top IT companies such as IBM, SAP, Accenture, International Tech Park Bangalore, and Prestige Technostar.

'We Are Building Products For The World'

'We Are Building Products For The World'

Rediff.com11 Jun 2024

'We want to prove to the world that they will get the best code written from a small place like Wayanad.'

No experience but want a BPO job?

No experience but want a BPO job?

Rediff.com21 Sep 2005

WNS is recruiting Customer Service Associates and Trainee Customer Service Associates.

Amazon Pay India growing at 40-50%: CEO Mahendra Nerurkar

Amazon Pay India growing at 40-50%: CEO Mahendra Nerurkar

Rediff.com14 Sep 2023

With over 80 million Unified Payments Interface (UPI) users, Amazon Pay, the payments business of e-commerce giant Amazon, has been growing at 40-50 per cent year-on-year (Y-o-Y), said Mahendra Nerurkar, chief executive officer (CEO) and vice-president (V-P), Amazon Pay India. "Leveraging just the micro peer-to-peer (P2P) transactions on UPI is not a business model. "While we have enabled those features, we do not chase monthly active users based on this.

BSNL cuts mobile call rates by 80% for new customers

BSNL cuts mobile call rates by 80% for new customers

Rediff.com20 Dec 2015

Will be valid only for the first two months of a customer's joining

Maserati eyes Tier-II, III cities to strengthen presence in India

Maserati eyes Tier-II, III cities to strengthen presence in India

Rediff.com8 Aug 2021

Italian carmaker Maserati is targetting India's tier II and III cities, which are proving to be catalysts in spurring demand for super luxury brands, as it looks to strengthen foothold in the country, according to a senior company official. The company, which re-entered India in 2015, has also overhauled its after sales and service support as part of its renewed focus on customer experience. "Maserati has seen a hike in demand in smaller cities although traditionally we enjoyed steady patronage in the metros. "Even though the expansion in terms of physical network presence in these cities depends on our partners," Maserati APAC head Bojan Jankulovski told PTI in an emailed interview.

After-sales service key to customer retention:Amex

After-sales service key to customer retention:Amex

Rediff.com7 Jul 2010

To attain new customers and retain the older ones, good customer service cannot be ignored as a majority (82 per cent) of Indian consumers value it the most while making a purchase.

Etihad takes flight as CSK's official sponsor!

Etihad takes flight as CSK's official sponsor!

Rediff.com8 Feb 2024

Gulf carrier Etihad Airways on Thursday entered into an agreement with the Chennai Super Kings (CSK) to become its official sponsor.

Surprise Journey In The Mahindra XUV400

Surprise Journey In The Mahindra XUV400

Rediff.com7 Mar 2024

From Mumbai to Silvassa in Daman, and back.

Ramoji Rao, The Telugu Colossus

Ramoji Rao, The Telugu Colossus

Rediff.com10 Jun 2024

Ramoji Rao lived as the interface between business and politics and was an active participant in both for most of his remarkable life.

RBI issues draft charter of customer rights

RBI issues draft charter of customer rights

Rediff.com23 Aug 2014

No discrimination on basis of gender, age, religion, caste and physical ability.